FREE DELIVERY on orders over $100 (code FS100),FREE PERSONALISATION with all orders,FREE LUXURY GIFT BOX with personalised gifts
 

FAQ

butterfly design for nursery
How do I search for a product in the Online Store?
baby butterfly
I'm looking for an item not listed on your web site, what can I do?
butterfly design for nursery
If I don't want to purchase online what do I do?
baby butterfly
What payment methods do you accept?
butterfly design for nursery
What types of credit cards do you accept?
baby butterfly
How do I know that my Credit Card details are secure?
butterfly design for nursery
What shipping options are available?
baby butterfly
How much will I be charged for shipping?
butterfly design for nursery
When will I receive the products I ordered?
baby butterfly
How long will it take to ship out my order?
butterfly design for nursery
How will I know that my order has been shipped?
baby butterfly
If there is a problem, can I return a product?
butterfly design for nursery How do I search for a product in the Online Store?
You can browse the categories or use a keyword search box which is located near Flying Dreams logo.
butterfly design for nursery I'm looking for an item not listed on your web site, what can I do?
Please contact us as soon as possible. We will be happy to add new products to our baby store.
butterfly design for nursery If I don't want to purchase online what do I do?
You can place your order by e-mail admin@flyingdreams.com.au or by phone 1300 78 33 81.
butterfly design for nursery What payment methods do you accept?
Flying Dreams store accepts a variety of payment methods: Credit Cards, Bank Deposit, Direct Transfer, PayPal.
butterfly design for nursery What types of credit cards do you accept?
We accept VISA and MasterCard (including Visa Debit and MasterCard Debit).
butterfly design for nursery How do I know that my Credit Card details are secure?
Credit card payment is processed by secure server. Flying Dreams baby shop does not store customer credit card details. During payment process you are redirected to the safe area and returned back after successful transaction.
butterfly design for nursery What shipping options are available?
All parcels in Flying Dreams store are shipped by express post Australia. You will be able to track your order and receive compensation of up to $50 from Australia post.
butterfly design for nursery How much will I be charged for shipping?
We charge $10.00 flat postage fee for any amount of baby products bought in our store. This offer is for one delivery address within Australia only.
butterfly design for nursery When will I receive the products I ordered?
Your order will be shipped from Sydney. Delivery time can vary depending on your location.
butterfly design for nursery How long will it take to ship out my order?
Flying Dreams ensures that your purchases are shipped out within 1 day of payment being received. All our items are in stock.
butterfly design for nursery How will I know that my order has been shipped?
As soon as your items have shipped, we will send you a shipment notification email that includes the estimated delivery date and tracking number.
butterfly design for nursery If there is a problem, can I return a product?

If you wish to return purchased baby accessories to Flying Dreams store we will offer you full refund (excluding postage fee) when:

You will contact us by email (admin@flyingdreams.com.au) before returning baby goods;

You return the item within 10 days of purchase;

The baby product is in its original packaging, including all accessories;

It is unused and in its original condition;



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